We will provide replacements for any faulty or defective product within the warranty period of that product. Replacements will ONLY be for the same product/part number; we cannot exchange one product for a different item.
If we request the return of a defective item, we will email you a pre-paid UPS return shipping label; we will issue the refund to your original payment method after the faulty goods have been received.
If we have not requested a return, the refund amount will be credited back to your original payment method 1-2 business days later.