Any and all returns for refund must be authorized by Patch Cords Online within 30 days of the delivery date and before the customer returning the goods. When a refund is due, we can only issue that refund via the original payment method. Airconsole products have a 30-day refund policy enforced by the manufacturer.
Items returned for a refund MUST be undamaged, and in their original packaging. Any items returned that are damaged or incomplete will be returned back to you, and we will not issue a refund. Shipping and handling costs are NOT refundable!