Address Types | Patch Cords Online Help Center

Residential Addresses

There are many different types of residential address designations, for example:

Apartment (APT)
Building (BLDG)
Floor (FL)
Suite (STE)
Unit (UNIT)

By default, deliveries to residential addresses are sent as “signature not required”. Please track your package and make sure someone is available to receive it on delivery day. We cannot be held responsible for stolen or missing packages after the carrier has delivered them to the correct address.

Commercial Addresses

There are different types of commercial address designations, for example:

Building (BLDG)
Department (DEPT)
Room (RM)
Unit (UNIT)

Please make sure that you include the exact designation when filling out your shipping address details to make sure your order is delivered safely. We cannot be held responsible for unsuccessful deliveries if your address designation is missing or incorrect. We cannot be held responsible for packages that have been shipped to a reception area of an office condo or other shared commercial location.

Addresses with Redirection

If you have an address that is automatically redirected to a carrier facility or store (such as a UPS or FedEx store), we cannot give an accurate delivery time with the tracking number originally assigned to the shipment. Your shipment will be delayed!In these situations, the tracking progress for the original tracking number is either stuck on “Label Created” or “At Carrier Facility”.

Please contact your carrier directly that handles your automatic redirection, for progress and delivery date. To avoid any delays, please do not use a redirected address, use the true destination address.

Freight Forwarders

Any order that has a delivery address of a freight forwarder will be cancelled, period. If you need to buy products from us that must be forwarded out of the US, please contact us at support@patchcordsonline.com first and we will facilitate the order manually.